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| Author | Message |
| cricklet | Post subject: Refunds for tickets
 Posted: 13:46 on 22nd Mar 2011 |
Joined: 13:44 on 22nd Mar 2011 Posts: 2 |
Hi, Did anyone else request a refund for the Eden Gardens match? If so, has anyone got that refund? I'm still waiting and pretty annoyed about it too.... If anyone has any tips on what to do now (I've emailed KyaZoonga, the ICC, ECB and TwelfthMan) i would be very happy to hear them. Cheers. |
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| Crouchy | Post subject: Re: Refunds for tickets
Posted: 21:11 on 22nd Mar 2011 |
Joined: 12:13 on 27th Apr 2008 Posts: 2406 Location: London |
Keep on at KyaZoonga. Email as many different email addresses as you have for them, phone them every day, and eventually they will give in. |
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| cricklet | Post subject: Re: Refunds for tickets
Posted: 15:55 on 24th Mar 2011 |
Joined: 13:44 on 22nd Mar 2011 Posts: 2 |
I've been bombarding them with emails to no avail. I did get an answer from the ECB who have forwarded me email to the ICC. They've also said that if I don't get a response within 2 weeks they will follow it up. We shall see what happens now....... |
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| lizzybear | Post subject: Re: Refunds for tickets
Posted: 10:19 on 25th Mar 2011 |
Joined: 13:41 on 10th May 2008 Posts: 41 |
i opted for the exchange , and picked up at the venue ,kyazoonga told me that they would refund my £60 courier fees, which they have yet to do. also iv had my phone bill for last month, everytime time i called them and got the busy message they charged me 39p, in total it came to over £19. so be careful when bombarding them with calls |
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| Nigel Cad | Post subject: Re: Refunds for tickets
Posted: 22:10 on 4th Apr 2011 |
Joined: 14:23 on 6th Jan 2011 Posts: 28 |
my friday weekly chase for refund of courier charge resulted in email confirmation they will start shortly. I assume this means 2012!! useless idiots |
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| Big Harvey | Post subject: Re: Refunds for tickets
Posted: 13:53 on 6th Apr 2011 |
Joined: 09:14 on 23rd Apr 2008 Posts: 2220 |
I haven't had my courier dispatch fees refunded either. I haven't given up though, and won't do so until they pay up. |
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| JV1977 | Post subject: Re: Refunds for tickets
Posted: 19:26 on 9th Apr 2011 |
Joined: 01:35 on 26th Apr 2008 Posts: 27 |
Has anyone actually had a refund yet from these clowns? I've e mailed about 10 times without any kind of response! |
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| blueandy1mac | Post subject: Re: Refunds for tickets
Posted: 11:03 on 11th Apr 2011 |
Joined: 11:30 on 14th Jul 2008 Posts: 1810 Location: Preston UK |
JV1977 Wrote: Has anyone actually had a refund yet from these RICH clowns? I've e mailed about 10 times without any kind of response! |
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| Nigel Cad | Post subject: Re: Refunds for tickets
Posted: 12:17 on 13th Apr 2011 |
Joined: 14:23 on 6th Jan 2011 Posts: 28 |
email received 12th April, they really apologise and appreciate my patience... Dear Sir, We really apologize for the delay and inconvenience. We have started the refunding process and you shall get your refund soon. We really appreciate your patience. Regards, KyaZoonga Customer Support |
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| vijay | Post subject: Re: Refunds for tickets
Posted: 18:13 on 13th Apr 2011 |
Joined: 18:07 on 13th Apr 2011 Posts: 3 |
Indian admin is a shambles so dont expect anything soon. Unfortunately you will have to badger them as often as you can for things to get moving. I find it embarrasing, should be priority. Good luck guys |
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