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cricklet
Post subject: Refunds for tickets
PostPosted: 13:46 on 22nd Mar 2011

Joined: 13:44 on 22nd Mar 2011
Posts: 2
Hi,
Did anyone else request a refund for the Eden Gardens match? If so, has anyone got that refund? I'm still waiting and pretty annoyed about it too....

If anyone has any tips on what to do now (I've emailed KyaZoonga, the ICC, ECB and TwelfthMan) i would be very happy to hear them.

Cheers.
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Crouchy
Post subject: Re: Refunds for tickets
PostPosted: 21:11 on 22nd Mar 2011

Joined: 12:13 on 27th Apr 2008
Posts: 2406
Location: London
Keep on at KyaZoonga. Email as many different email addresses as you have for them, phone them every day, and eventually they will give in.
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cricklet
Post subject: Re: Refunds for tickets
PostPosted: 15:55 on 24th Mar 2011

Joined: 13:44 on 22nd Mar 2011
Posts: 2
I've been bombarding them with emails to no avail. I did get an answer from the ECB who have forwarded me email to the ICC. They've also said that if I don't get a response within 2 weeks they will follow it up. We shall see what happens now.......
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lizzybear
Post subject: Re: Refunds for tickets
PostPosted: 10:19 on 25th Mar 2011

Joined: 13:41 on 10th May 2008
Posts: 41
i opted for the exchange , and picked up at the venue ,kyazoonga told me that they would refund my £60 courier fees, which they have yet to do.
also iv had my phone bill for last month, everytime time i called them and got the busy message they charged me 39p, in total it came to over £19. so be careful when bombarding them with calls
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Nigel Cad
Post subject: Re: Refunds for tickets
PostPosted: 22:10 on 4th Apr 2011

Joined: 14:23 on 6th Jan 2011
Posts: 28
my friday weekly chase for refund of courier charge resulted in email confirmation they will start shortly.

I assume this means 2012!! useless idiots
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Big Harvey
Post subject: Re: Refunds for tickets
PostPosted: 13:53 on 6th Apr 2011

Joined: 09:14 on 23rd Apr 2008
Posts: 2365
I haven't had my courier dispatch fees refunded either.

I haven't given up though, and won't do so until they pay up.
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JV1977
Post subject: Re: Refunds for tickets
PostPosted: 19:26 on 9th Apr 2011

Joined: 01:35 on 26th Apr 2008
Posts: 27
Has anyone actually had a refund yet from these clowns? I've e mailed about 10 times without any kind of response!
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blueandy1mac
Post subject: Re: Refunds for tickets
PostPosted: 11:03 on 11th Apr 2011

Joined: 12:30 on 14th Jul 2008
Posts: 2151
Location: Preston UK
JV1977 Wrote:
Has anyone actually had a refund yet from these RICH clowns? I've e mailed about 10 times without any kind of response!
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Nigel Cad
Post subject: Re: Refunds for tickets
PostPosted: 12:17 on 13th Apr 2011

Joined: 14:23 on 6th Jan 2011
Posts: 28
email received 12th April, they really apologise and appreciate my patience...

Dear Sir,

We really apologize for the delay and inconvenience.

We have started the refunding process and you shall get your refund soon.

We really appreciate your patience.

Regards,


KyaZoonga Customer Support
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vijay
Post subject: Re: Refunds for tickets
PostPosted: 18:13 on 13th Apr 2011

Joined: 18:07 on 13th Apr 2011
Posts: 3
Indian admin is a shambles so dont expect anything soon. Unfortunately you will have to badger them as often as you can for things to get moving.

I find it embarrasing, should be priority.

Good luck guys
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