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Hector
Post subject: Re: Flights and travel details
PostPosted: 15:03 on 9th Feb 2013

Joined: 19:34 on 29th May 2008
Posts: 1229
Location: Somerset
fernando Wrote:
Jetstar are not entirely a bunch of knobs after all. ;)


If only!

I got an e-mail about a month ago saying I was entitled to a refund. However, the card I made the booking on has expired, so they wanted me to contact the call centre in Manila and give them all my bank account details (no way pal). I cantacted the call centre and asked them to credit my new card (which they have details of as I am flying Jetstar from Wellington to Auckland). They said that was ok, but a couple of days later I got a repeat e-mail saying I had to give them my bank account details, I've been getting the same e-mail every week since. Hopefully I can speak to somebody from Jetstar when I get to NZ.

On a similar note, I am stopping off in Malaysia on the way back and booked some short haul flights with Air Asia. Unfortunately Air Asia decided to cancell the route I was booked to travell on out of Borneo (so I had to reorganise that leg of my trip). Expedia refunded the Borneo hotel cost in 2 days, Air Asia say I should get my flight refund in 30 days!
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